An AGM webcast is two systems bolted together, and most quotes only cover one of them.
Your meeting platform — Convene, Lumi, BoardRoom, whichever one your company secretary has appointed — verifies shareholders at the door, holds the resolutions, opens and closes the voting window, and queues the questions. Getting broadcast-grade picture and clear audio out of a hotel ballroom and into that platform, then holding them there for ninety minutes while a scrutineer watches, is a different job with a different price.
Where that second job comes from varies by vendor, and it pays to know which kind you have appointed before you assume it's covered. Lumi will bring AV to your venue or broadcast you from its own studios. Convene lists on-site support and a video production crew as options you tick on the way to a quote. BoardRoom stays at the platform layer and tells you to invest in the audiovisual side yourself — its meeting solution is delivered in partnership with Lumi rather than built in-house. What none of them do is absorb the production line silently: it is scoped and priced separately in every case, and it's usually the line nobody has costed.
On the regulatory side, the short version is that SGX-listed issuers hold hybrid or wholly physical general meetings, never fully virtual, so the room is always in play. Confirm the detail with your company secretary — that is their call, not your production company's. Interframe produces AGMs and financial results briefings as the production layer underneath whichever platform you've appointed — see a two-city AGM run across Singapore and China for what that separation looks like on a real meeting.
The signal path, room to shareholder
Follow one shareholder's question through the system and the shape of the work shows up. She types it into the platform on her laptop in Bukit Timah. The moderator groups it with four near-duplicates and hands the chair a clean line. The chair reads it into a lectern microphone, and that microphone feeds two places at once — the room's PA, so the 180 people in front of him hear it, and a separate broadcast mix, so she does too. The encoder compresses picture and audio and pushes them over a dedicated connection to the platform's ingest point. Twenty-odd seconds later, she hears her own question answered.
Every handover in that chain is somewhere the meeting can quietly fail, and the most common failure isn't dramatic. It's the floor microphone patched into the room PA and never into the broadcast mix, so the room hears a full answer and the shareholders online hear a distant murmur. The obligation has technically been met and practically hasn't.
The two jobs, and which contract each one sits in
The seam is easier to manage once it's written down. These are two different jobs whoever ends up holding them — one supplier or two:
| The meeting platform covers | Production covers |
|---|---|
| Registration, verification, proxies | Microphones, cameras, screens, the room's sound |
| Resolutions, voting window, vote validation | A broadcast mix kept separate from the room PA |
| The scrutineer's real-time view | Vision mixing, lower thirds, the slide feed |
| The text question queue | Encoding, bitrate, the connection out of the venue |
| The shareholder viewing page | Failover, local recording, the pause protocol |
Nothing in the right-hand column is exotic, but all of it is somebody's responsibility, and on a badly briefed AGM that somebody turns out to be you at 9:40am. Ask one question in writing before either contract is signed: who owns the signal path from the room to the platform, and who calls the failover? You want one name against that answer. If it comes back as two companies coordinating through you on the day, the risk is yours.
What an AGM production quote should include
Prices move with room size, camera count and crew hours, so treat this as a way to read a quote rather than a budget. Six things should be visible on the page.
- Named roles, not a crew count — a show caller, a vision mixer, an audio engineer on the broadcast mix, a stream engineer watching the encoder, and a question moderator who isn't also your company secretary.
- A broadcast mix separate from the room PA — costed as its own audio path, because one shared mix is how remote shareholders end up unable to hear answers to their own questions.
- A second encoding path — a backup encoder on a separate connection, typically bonded cellular against the venue's fixed line, running in parallel rather than on standby.
- Independent local recording — written to a drive in the room rather than derived from the stream, so a connection failure doesn't take the corporate record with it.
- Rehearsal on the platform, scrutineer present — a full technical rehearsal on the handovers, plus a shorter run on the meeting morning.
- Post-meeting assets with a stated turnaround — recording, chapter markers by resolution, transcript, and who they go to.
A quote that lists equipment but no operators is a dry hire — the wrong purchase for a meeting where the vote is legally operative.
The question everyone asks, answered as machinery
What happens if the stream drops? Four mechanisms, none of which require anyone to be clever under pressure.
The encoder is doubled and the connections are separate, so a venue internet outage triggers a failover rather than a blackout. The local recording runs off the vision mixer's own output, so the record survives independently of whether the stream did. The chair has a pre-scripted holding line and an agreed rule for pausing or continuing, settled with your company secretary at rehearsal and written into the run sheet. And one named person on the crew has authority to call that pause, so the chair gets one clear signal instead of four people mouthing at him from the back of the room.
Redundancy that somebody has to notice and switch to isn't redundancy. It's a second thing to go wrong.
Working with your company secretary and platform vendor
Production usually arrives late. The platform is appointed months earlier, often inside a wider corporate-secretarial relationship, and by the time anyone thinks about cameras the notice is nearly out. That order is fine.
That order is fine. What matters is one joint call before the notice is published, with the platform vendor and the company secretary on it — ingest specification and stream key, the rehearsal slot on the scrutineer's actual machine, the chair's pause protocol, and who holds the number for the platform's duty engineer. Twenty minutes replaces the most expensive kind of confusion. See broadcast and streaming for how the encoding side is built.
A typical engagement
A hotel function suite for around 200 shareholders, a top table of six, one screen. Load-in the afternoon before: line array tuned for speech intelligibility, four top-table microphones, two roving mics for the floor, three cameras, and a broadcast mix routed independently of the PA. Technical rehearsal at 4pm, platform vendor dialled in, scrutineer logged in on her own laptop. The crew rehearses the voting window twice — the chair's cue to open, the platform operator's confirmation, the results returning to screen in a size he can read from the lectern without leaning in.
Doors at 9:30, with a shorter run at 8:15. The voting window closes on the chair's cue, questions reach the top table as a grouped list rather than a scroll, and at strike the unedited recording goes onto a drive for the company secretary.
When you don't need this
A small private company holding its AGM on Zoom does not need a production company. It needs a good moderator, a clear method for putting resolutions and recording the outcome, and a check that the constitution permits an electronic meeting.
What drives the cost above is the listing rules, the scrutineer, and a vote that cannot be re-cast next quarter. Without that pressure, buying production is buying reassurance you don't need.
Frequently asked questions
What is the difference between an AGM webcast and an AGM platform? The platform runs registration, verification, resolutions, voting and the question queue. The webcast is the picture and sound that reach it. Different suppliers — and the join is where hybrid AGMs usually come apart.
Can you run our AGM as a fully virtual meeting? Not for an SGX-listed issuer — hybrid or wholly physical only, whatever the technology allows. Private companies sit under different rules and often need nothing more than a well-moderated video call.
Do you work with our existing AGM platform vendor? Yes — that's the normal arrangement. We deliver a clean encoded feed into the platform your company secretary has appointed.
What happens if the AGM webcast drops mid-resolution? A second encoding path on a separate connection takes over, a local recording runs independently of the stream, and the chair has a scripted pause protocol. Decided at rehearsal, not in the silence.
How soon can we get the recording and transcript? The unedited local recording is on a drive at strike, same day. Chaptered by resolution, plus transcript, typically within one to two business days.
Do you also cover EGMs and results briefings? Yes. An EGM webcast is the same signal path with a shorter agenda; a results or investor briefing drops the voting layer but raises the demands on picture and sound, because analysts watch the presenter closely.
Interframe runs AGM, EGM and results briefing production in Singapore, alongside whichever meeting platform you've appointed. Tell us your meeting date, venue and platform, and we'll come back within one business day with a plan and a quote. Send us the date.
This is production guidance, not legal or corporate-secretarial advice. Confirm your obligations with your company secretary and advisers.